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Community Member

Voicemail is not connecting on the PC and iPhone over internet

Hi All,

Voicemail is working on Jabber LAN PC but over the internet voicemail is not connecting on the PC and iPhone. Please finds the attached screen shoot showing the error?

Pls advise urgent

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Opening ports and the white

Opening ports and the white list configuration are not the same, again, have you white listed the CUC server???

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
Cisco Employee

Apparently you forgot to

Apparently you forgot to mention youre using MRA for this...

have you white listed the CUC server???

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

we are using MRA. Yes we have

we are using MRA.

 

Yes we have open all the ports as per the MRA document.

 

Cisco Employee

Opening ports and the white

Opening ports and the white list configuration are not the same, again, have you white listed the CUC server???

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Thanks Solved by white list

Thanks

 

Solved by white list configuration .

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