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VoiceMail recording problem on Unity Connection/CCM‏ using SIP, RTPEVENT

Greetings,

I am facing a VoiceMail recording problem with Unity Connection version:

Unity version = 1.2(1.0) Patches installed: (none)

I am unable to leave a voicemail message from our wireless phone (SIP) and also with the pjsip (open source pjsip.org) soft phone.

The logs on the Unity server indicate that this is a recording problem.

(AvDiagnostics_MC,1394,CDE,13) [ 5072] [ CCM-1-1] [1E712CB01D02455A8D80FC4715256774] [Port 0]: IAvMiuCall::Record returned [0x00045B02]; lRecordTimeMs = 0 ms. In file .\AvSRecord.cpp on line 451.

(AvDiagnostics_MC,2049,MiuIO,23) [ 5072] [ CCM-1-1] [1E712CB01D02455A8D80FC4715256774] [Thread 0x000013D0] [Port CCM-1-1] [AvWav: Miscellany] cbData=0 dwSampleLength=0.

(when I grep the logs for "dwSampleLength" I see all of them as 0!)

Attached are the log files (zipped) collected using Unity Diagnostics. Any help to troubleshoot/direction is appreciated

Thanks,

Shashi

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