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Voicemail to Email in Unity and Viewmail assistance please

So I have been set the task to set up voicemail to email on Unity but I have a question and an issue:

Question: Can you only send the voicemails to an email specified in the message actions (by relaying the message) or is there a way to use LDAP so you dont have to write the email address of every user?

Issue: I cannot get Viewmail to work, its installed and I can see the options but whenever the user recieves the email (via the relay) it comes up with the wave attachment and can only be previewed in the email window with Windows media player, not the Viewmail client program.

Now the two could be associated, as I am not sure of another way to configure the voicemail to email so this is why I am posting them together. Let me know.

Cisco Unity Connection version:

Email Server: Exchange 2003 SP2

User Email Client: Outlook 2007