Some users are saying their new voicemails are being sent straight to their Saved Messages. They still receive an email from Exchange notifying them of a new voicemail. Red light on the phone never shines either. Phone display does not display New Message. Any ideas?
For these users, have you been able to look into this further to verify the behavior on the end user side? IOW, send a message to one of the users who is complaining to investigate what is going on. For example, is it possible that a subset of users have Outlook rules enabled that are moving the messages out of the Exchange Inbox?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...