Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

voip delay issue

I am troubleshooting voice issue in a call center, there is some delay on Hybrid Voip to the operator work station. I am using Cisco AS5350 VG for voip that is connected to a cisco WS-C2950C-24 where all the workstation are plugged in to.

How I can capture the time stamp of the traffic once it arrives to the VG and once it leaves the Vg. Any help is much appreciated.. Thanks

sho voip rtp connections

VoIP RTP active connections :

No. CallId dstCallId LocalRTP RmtRTP LocalIP RemoteIP

1 513232 513233 18116 4552 x.x.x.5 x.x.x.97

2 513248 513249 17744 6800 x.x.x..5 x.x.x.96

==============================================================

show controllers t1 3/0

T1 3/0 is up.

Applique type is Channelized T1

Cablelength is long gain36 0db

No alarms detected.

alarm-trigger is not set

Version info of slot 3: HW: 519, PLD Rev: 1

Framer Version: 0x9

Manufacture Cookie Info:

EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x04,

Board Hardware Version 2.7, Item Number ##.###.##

Board Revision A0, Serial Number JAE0924ERE4,

PLD/ISP Version <unset>, Manufacture Date 11-Jun-2005.

Framing is SF, Line Code is AMI, Clock Source is Line.

Data in current interval (876 seconds elapsed):

0 Line Code Violations, 0 Path Code Violations

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

show controllers t1 timeslots 3

SERVICE STATES CAS CHANNEL STATES

insvc = In Service down = Down

outofsvc = Out of Service idle = Idle

maint = Maintenance connected = Call Connected

signaling = Signaling

static-bo = Static Busyout

dynamic-bo = Dynamic Busyout

ISDN CHANNEL STATES

idle = Available

proposed = Negotiating

busy = Unavailable

reserved = Reserved

restart = Restart Pending

maint_pend = Maintenance Pending

reassigned = Reassigned

prop'd_1tr6= Net may change channel #

T1 3/0 is up:

Loopback: NONE

DS0 Type Modem <-> Service Channel Rx Tx

State State A B A B

---------------------------------------------------------------------------

3 cas-voice - - insvc signaling 1 1 1 1

T1 3/1 is up:

Loopback: NONE

DS0 Type Modem <-> Service Channel Rx Tx

State State A B A B

---------------------------------------------------------------------------

3 cas - - insvc idle 1 1 0 0

T1 3/2 is up:

Loopback: NONE

DS0 Type Modem <-> Service Channel Rx Tx

State State A B A B

---------------------------------------------------------------------------

3 cas - - insvc idle 1 1 0 0

T1 3/3 is down:

Loopback: NONE

DS0 Type Modem <-> Service Channel Rx Tx

State State A B A B

---------------------------------------------------------------------------

3 unused

it does not look that the delay is related to VG , based on the commands entered above, but just want to know if any expert can shine some light on this ..

Thanks again

1 REPLY
New Member

Re: voip delay issue

any one pls

111
Views
0
Helpful
1
Replies
CreatePlease to create content