Please let me know if this is the wrong area for this question...
I setup a Cisco VPN client to our office. Down this tunnel I use the Avaya Phone Manager software to run voice through, which worked just fine for months. The phone system is an IP Office 3.0.56.
But, for no apparent reason, whenever a call comes to the remote user (at home) they just can't answer the call. Pressing the answer button/hitting return does nothing, yet the call is being presented to the user.
If the user makes a call, it all works just fine!
Internally, it works fine, it's just the VPN that it seems to be 'upset' with.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...