Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

VoIP Phone Message button Issues

We have an issue with the voice mail button on our Cisco Voip phones dialing  for two rings before the voice mail picks up (All models 7945, 7965, 7975) . Is this a known issue in CUCM or Unity Version 8.5? or is this a symptom of a bigger issue?

1 REPLY
Community Member

I wouldn't say this is a

I wouldn't say this is a known issue by any means.  We are currently on 9.1 for CUCM and Unity Connection, but previously were on 8.5.  I don't recall this at all with any of our phones.  I would check your configuration in CUCM (Advanced Features>Voice Mail; ensure css and pt also) as well as Unity if you haven't already.

20
Views
0
Helpful
1
Replies
CreatePlease to create content