Volume Levels on 7900 Series Phones

[Mario Garcia]

Is there a way to increase the volume of a call on 7900 series phones from the UC? 

I have a customer that is complaining the the volume level is not loud enough after adjusting the volume to the max on their phones.

Thanks,

Mario

[Jaime Valencia]

You need to explain if this is IP Phone to IP Phone or if from PSTN which interface it's coming from.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Mario Garcia]

Hi Java,

This is for both IP phone to IP phone and IP phone to PSTN.

Thanks,

Mario

[Jonathan Schulenberg]

That would be a no for ip-to-ip phone calls. The only causes for this that I could think of are a) the user is holding the handset several feet away from their mouth; b) they are whispering; or c) there is a bug in the firmware of the phone (unlikely).

As for IP-to-PSTN calls, you can amplify the volume using the input gain command on the voice-port in IOS.

http://www.cisco.com/en/US/docs/ios/voice/voiceport/configuration/guide/vp_nxtpt-bsd_tune_ps6441_TSD_Products_Configuration_Guide_Chapter.html

[Mario Garcia]

Thanks Jonathon, I knew about the IP to PSTN, but it is with the IP to IP phones where they experience the most issue.