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VT Advantage and CCM4.1(3)

RICHARD MESSINGER
Level 7
Level 7

‎11-20-2007 07:29 AM - edited ‎03-15-2019 07:20 AM

Having an odd problem where if I enable my VT Advantage, I can only call phones that have cameras. All other calls are dropped immediately after I dial the number. I have check the configuration on the CCM and it indicates that a video call should be retried as audio only call.

We are currently at 4.1(3)sr5d and at 2.0.3 of VTAdvantage.

I see the problem with my 7961 and with my IPCommunicator.

I would check the bug tool kit but that seems to be having its own problems today. Any thoughts besides upgrading to 6.x?

Thanks.

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smahbub
Level 6
Level 6

‎11-26-2007 12:35 PM

Can you tell me how the Video traffic is being sent and received?

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RICHARD MESSINGER
Level 7
Level 7
In response to smahbub

‎11-27-2007 05:47 AM

video is point to point, from my pc to a polycom h.323 unit. we currently do not have a MCU in the network.

but why would having the video enabled and running stop calls to non-video endpoints fail?

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