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VT Advantage camera's and outgoing calls

3 end users using the Cisco VT Advantage USB camera's.

Each end user has a different model phone - 7940, 7960, 7961.

Station to station calling is fine.

But on an intermittent basis, when calls are placed outside the local network, the end user either hears a reorder tone (fast busy) or nothing - dead air.  It takes several tries and eventually the call will go thru.

By outside, I mean the caller dials 9 first and then the 7 digit DN.

CUCM 6.1.2

VT Advantage v2.1.2

Camera driver version 1.0.4

No other phone experiences this problem, only the 3 associated with VT Advantage.

1 REPLY
Cisco Employee

Re: VT Advantage camera's and outgoing calls

When running Video Telephony Advantage (VTA), outbound calls fail from  Cisco CallManager through H.323 gateways to PSTN. An invalid bearer  capability IE field is indicated in the release_comp message

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K18460760

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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