You must purchase the wallboard separately, and configure and control it with its own wallboard software. Wallboard software and hardware are supported by the third-party wallboard vendors, not by Cisco.
You must install the wallboard software on a separate machine or desktop, not on the Unified CCX server. During installation of your wallboard software, you will need to configure your wallboard software to access the Unified CCX database. To do this, you need to assign a DSN, User ID, and password.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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