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New Member

web access to ip phones is not working although it is enabled on CUCM

Dear All,

i enable web access for ip phone ,but still not able to access the phones through web.

Regardsm

Moath

7 REPLIES
VIP Super Bronze

web access to ip phones is not working although it is enabled on

This is more like  a network problem. Where are you trying to acess the phone from? Can you ping the ip address of the phone from the pc? Is there a firewall ?

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

web access to ip phones is not working although it is enabled on

there is no network problem,i can ping phone ip address from the pc ,there is no firewall between pc and cucm and phone,is there any service that should be enabled ?

VIP Super Bronze

web access to ip phones is not working although it is enabled on

How have you enabled the web access? Have you enabled it directly on the phone?

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Cisco Employee

web access to ip phones is not working although it is enabled on

What call manager version are you using?  If you're on 8.x there is security by default and if you're on an older version it's possible you have security enabled (CTL files) which would be causing your phone not to trust it's TFTP configuration file, which is where the web access setting is passed to the phone.  If you look at Settings > Status Messages on the phone do you see anything such as trust list update failed?  If you see that it's likely an ITL file issue.  If you go into Settings > Security, and delete the ITL from the phone it will download a new one automatically from your TFTP server.  Once the ITL is correct the phone should trust the TFTP configuration file and update the web access setting on the phone.

New Member

web access to ip phones is not working although it is enabled on

Hi Joe,

actullay the ip phones configured in a non secure mode ,so there is no CTL file ,and i'm using cucm 7.02 so there is no default authentication

Regards,

Moath

New Member

web access to ip phones is not working although it is enabled on

also ,i used wire shark and i noticed that i'm getting

HTTP/1.1 501 Not Implemented

from IP phone when i try to access it through web.

New Member

HiWorks for me.Thanks very

Hi

Works for me.

Thanks very much

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