06-08-2009 12:24 PM - edited 03-15-2019 06:24 PM
Getting error The requested resource (/webdialer/Webdialer) is not available
when clicking on number from user directory, UCm 7.12, webdialer service and cti manager services enabled.
Followed F&S guide. Am I missing something? thx
Solved! Go to Solution.
06-11-2009 09:11 AM
What IP address you used to log into CCMUser page? Was that the publisher or subscriber?
Michael
06-11-2009 04:22 AM
r u using Click to call?
or what r u using to dial?
Make sure User is associated correctly
which type of message u r sending to webdialer? SOAP ?
06-11-2009 06:51 AM
I am using click to call
the error gets produced when I click on the number from corp directory.
if i right click / call, it works fine.
Not sure how to determine what type of message I am sending to webdialer.
thanks for your help
06-11-2009 08:57 AM
Could you be more specific on "the error gets produced when I click on the number from corp directory"?
Which page you went to to get the corp directory?
Michael
06-11-2009 09:09 AM
Hello, this is the error message
HTTP Status 404 - /webdialer/Webdialer
--------------------------------------------------------------------------------
type Status report
message /webdialer/Webdialer
description The requested resource (/webdialer/Webdialer) is not available.
--------------------------------------------------------------------------------
Apache Tomcat/6.0.18
i log into ccmuser page, and click on user options/directory
06-11-2009 09:11 AM
What IP address you used to log into CCMUser page? Was that the publisher or subscriber?
Michael
06-11-2009 09:21 AM
Servers are as follows:
Server 1 DB only, no CM service running
Server 2, CM Running (phones register here)
Server 3, CM Running, phone registration backup
Servers 2 &3 are defined as webdial servers in system parms page. Your last post hit me over the head, I was logging into ccmuser via Server1. When I logged into ccmuser via Server2, the webdialer app popped up.
Thanks for your quick response.
10-10-2011 08:17 AM
Hi,
Please let me know the solution to fix this issue. Thanks in advance !!!!
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