I have added some devices as CTI devices under some user, but I can not monitor these devices while using JTAPI where I am using same user for login. I can see these devices as Controlled Devices under same user in CUCM Administration.
I created another user as super provider but still I was unable to monitor that devices.
Again I used Cisco Web Dialer using aforementioned user, but Cisco Web Dialer was unable to show the list of registered devices.
The users who have IP phones associated with them should be End users. They should not be application users. Make sure that the IP phone name is under the "Controlled Devices" for the end user, and the end user is part of the "Standard CCM End user" group.
How are you using the webdialer? Are you doing the following?
If not, can you do the above, log in with the end user credential and then try to dial out?
Yes to be able to dial, the end user credentials must be passed. That's the only way the Webdialer will know what the endpoint is. The application user already present in the CUCM is the WDSysUser.
I don't know much about SOAP UI but, first the external application must pass the WDSysUser creds to the CUCM and authenticate that it can use the webdialer. This should be followed by the End user name and creds.
You can configure 1 End user that has access to every device on the CUCM, and try that. The devices must be associated with the user in order for WD to dial.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...