Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

What files are needed to run 7912 & 7960 phone on CME

We have existing sbin files for 7912 but am not sure if they're the correct files. And missing the ones for the 7960. Had them in storage but are looking to use them now

Can someone please advise

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

What files are needed to run 7912 & 7960 phone on CME

John

Check out http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm

This will tell you the phone loads you need for CME based on the CME version and IOS code.  If you click on the CME version your running you will see the files needed.

Let me know if this helps!

18 REPLIES
Hall of Fame Super Gold

What files are needed to run 7912 & 7960 phone on CME

No files are needed except to update firmware.

New Member

What files are needed to run 7912 & 7960 phone on CME

Thanks Paulo for your reply. And the firmware update. I assume that would be via this link

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm    ?

What files are needed to run 7912 & 7960 phone on CME

John

Check out http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm

This will tell you the phone loads you need for CME based on the CME version and IOS code.  If you click on the CME version your running you will see the files needed.

Let me know if this helps!

New Member

What files are needed to run 7912 & 7960 phone on CME

Thanks for your reply Gregory. Will check this out.

New Member

What files are needed to run 7912 & 7960 phone on CME

Hi Gregory,

Downloaded necessary file for 7912 at this stage.Installed as per instructs in html link inside zip file.

Installing this file in the base directory of TFTPD32 folder, I get an error of

Severe. DBConnection0 registry entry not found. Setup will not continue.

This is the TFTP server I am installing the program on connected to router.

Any suggestions please are welcome.

And if Paulo has any suggestions (as he previously has, they're welcome too). Thanks again.

Hall of Fame Super Gold

Re: What files are needed to run 7912 & 7960 phone on CME

if you have a working CME system, you do not need tftpd32 to update phone firmware.

And as mentioned above, if the phones are working, it is not strictly necessarily need to update them

What files are needed to run 7912 & 7960 phone on CME

Paolo is correct however it is a good practice to put the recommended phone firmwar loads onto the flash of the router.

What I use is solar winds tftp server.  Extract the zip into the root for this tftp server .  You can then use the archive command to extract tar files onto the flash. 

You can search for the documentation on this it should be pretty easy to find. 

New Member

What files are needed to run 7912 & 7960 phone on CME

Hi Paulo,

I do have active CME. The listing under network config the is as follows:

1. DHCP

2. Bootp server No

3. MAC address. Same as phone

4. Hostname (same as mac but with letters sep00 preceding)

5.Domain name

6. IP address

7. Subnet mask

8. TFTP server 1

9. Default router

10. DNS server etc

Is the SEP preceding the MAC address normal..been doing lots of reading re this and as am wanting SCCP based for voice gateway

Hall of Fame Super Gold

What files are needed to run 7912 & 7960 phone on CME

Just set DHCP active and do not worry about the rest.

New Member

What files are needed to run 7912 & 7960 phone on CME

It is set to active thanks Paulo.

However the phone screen continues to go into a loop and the phone main screen doesnt stabilize with a picture graph?

New Member

What files are needed to run 7912 & 7960 phone on CME

Time for bed. My brain hurts.

Hall of Fame Super Gold

Re: What files are needed to run 7912 & 7960 phone on CME

Make sure phone is correct;y configured in CME.

Take "debug tftp events" with "term mon".

New Member

What files are needed to run 7912 & 7960 phone on CME

Running debug tftp events gives nothing

Run sh telephony-service tftp-bindings..shows this

cme_router#sh telephony-service tftp-bindings
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/united_states/7960-tones.xml alias United_States/7960-tones.xml
tftp-server system:/its/united_states/7960-font.xml alias English_United_States/7960-font.xml
tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_States/7960-dictionary.xml
tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/7960-kate.xml
tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_States/SCCP-dictionary.xml


cme_router#

Contents of system/its shows this

   15  -rw-         885  Aug 12 2013 21:53:03 +00:00  XMLDefault-1.cnf.xml
   16  -rw-         958  Aug 12 2013 21:53:03 +00:00  XMLDefault-2.cnf.xml
   14  -rw-        1134  Aug 12 2013 21:53:03 +00:00  XMLDefault.cnf.xml
    6  -rw-         358  Aug 12 2013 21:53:03 +00:00  XMLDefault7902.cnf.xml
    4  -rw-         760  Aug 12 2013 21:53:03 +00:00  XMLDefault7905.cnf.xml
    3  -rw-         444  Aug 12 2013 21:53:03 +00:00  XMLDefault7910.cnf.xml
    5  -rw-         788  Aug 12 2013 21:53:03 +00:00  XMLDefault7912.cnf.xml
   12  -rw-         593  Aug 12 2013 21:53:03 +00:00  XMLDefault7920.cnf.xml
   17  -rw-         408  Aug 12 2013 21:53:03 +00:00  XMLDefault7935.cnf.xml
    7  -rw-         408  Aug 12 2013 21:53:03 +00:00  XMLDefault7936.cnf.xml
   13  -rw-         781  Aug 12 2013 21:53:03 +00:00  XMLDefault7960.cnf.xml
   11  -rw-         899  Aug 12 2013 21:53:03 +00:00  XMLDefault7961.cnf.xml
    8  -rw-         899  Aug 12 2013 21:53:03 +00:00  XMLDefault7970.cnf.xml
    9  -rw-         899  Aug 12 2013 21:53:03 +00:00  XMLDefault7971.cnf.xml
   10  -rw-         863  Aug 12 2013 21:53:03 +00:00  XMLDefaultCIPC.cnf.xml

With 7912 and 7960 being the ones I am after but not show properly in tftp bindings output?

Done this..

cme_router#sh ephone summary

Max 2, Registered 0, Unregistered 0, Deceased 0, Sockets 0
ephone_send_packet process switched 0


Max Conferences 4 with 0 active (4 allowed)
Skinny Music On Hold Status
Active MOH clients 0 (max 76), Media Clients 0
No MOH file loaded

Do I perceive that the phones aren't set up?

Hall of Fame Super Gold

What files are needed to run 7912 & 7960 phone on CME

Yes, probably you have multiple configuration errors.

Note, CME is not meant for end user, if you want sure and fast results give the job to a reputable consultant or certified Cisco Engineer.

New Member

What files are needed to run 7912 & 7960 phone on CME

My employer has enrolled me into the ICND 1 & 2 course. Thought I would try to get a head start on this. Thats all. They wanted me to attempt to set this up to get some exposure.

What files are needed to run 7912 & 7960 phone on CME

John,

That is a great starting point.  However those classes will not go over CME.  They will assist with the router network setup but not the voice side or configuration.  If you wanted extra study material to look at check out the CCNA Voice cert material as well.

Also if you want to focus on CME only check out a book called Cisco IP Communications Express. It is a little out dated now but it is the book I used to learn cme.

Hope this helps!

Hall of Fame Super Gold

What files are needed to run 7912 & 7960 phone on CME

Then you will have to befriend "CME administrator guide" and when it doesn't cover something, search forum.

New Member

What files are needed to run 7912 & 7960 phone on CME

Thanks

570
Views
0
Helpful
18
Replies
CreatePlease login to create content