cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
927
Views
10
Helpful
2
Replies

What happens to a registered phone that is unregistered for more than three days

miket
Level 5
Level 5

What happens to a registered phone that is unregistered  for more than three days. I was told that they change state on callmanager?

Can anyone clarify what happens to a ip phone that is registered then eft unplugged for more than three days?

 

 

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

As per the following

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/6_1_1/rtmt/611-rtmt-admin/rtcallm.html

"By configuring the RIS Unused Cisco CallManager Device Store Period service parameter for the Cisco RIS Data Collector service in Cisco Unified Communications Manager Administration, you can configure the period of time that the RIS database keeps information on unregistered or rejected device."

Default:  3
Minimum:  1
Maximum:  30


Default is 3 days. After 3 days the phone status becomes "Unknown".

HTH

Manish

View solution in original post

2 Replies 2

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

As per the following

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/6_1_1/rtmt/611-rtmt-admin/rtcallm.html

"By configuring the RIS Unused Cisco CallManager Device Store Period service parameter for the Cisco RIS Data Collector service in Cisco Unified Communications Manager Administration, you can configure the period of time that the RIS database keeps information on unregistered or rejected device."

Default:  3
Minimum:  1
Maximum:  30


Default is 3 days. After 3 days the phone status becomes "Unknown".

HTH

Manish

Manish thank you so fast of an answer  I thought it was set higher but maybe someone altered it..In al the years I never noticed that change.

Again 5 Stars for you

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: