06-12-2012 07:31 AM - edited 03-16-2019 11:37 AM
Hi All,
Does anyone know the exact version of call manager that the old attendant console stops working?
I have 2 customers that currently use it and need to upgrade to 7.15b to start their path to the ucs servers.
Wasn't sure if 7.13 was the last version or not
thanks!
06-12-2012 07:35 AM
Hi there,
Here is the related note;
Cisco Unified Communications Manager Attendant Console
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Tip If you upgrade from a compatible Cisco CallManager 4.X release or a compatible Cisco Unified Communications Manager 5.X or 6.X release to Cisco Unified Communications Manager Release 7.1(2), you can obtain the Cisco Unified Communications Manager Attendant Console plug-in from the Find and List Plugins window in Cisco Unified Communications Manager Administration.
Cisco does not support the Cisco Unified Communications Manager Attendant Console with new installations of Cisco Unified Communications Manager 7.1(2), and the plug-in does not display in the Find and List Plugins window in Cisco Unified Communications Manager Administration after new installations. If you reinstall Cisco Unified Communications Manager 7.X on a server after an upgrade to 7.1(2), the Cisco Unified Communications Manager Attendant Console plug-in does not display in Cisco Unified Communications Manager Administration on that server after you complete the installation.
If you obtained the Cisco Unified Communications Manager Attendant Console plug-in from the Cisco software download site in Cisco Unified Communications Manager 7.0, you can use that plug-in with Cisco Unified Communications Manager 7.1(2). In this case, Cisco recommends that you save the plug-in to a location on a PC that you will remember.
***If you want to use attendant console functionality after a Cisco Unified Communications Manager 7.1(2) installation/upgrade, Cisco recommends that you use the Cisco Unified Business Attendant Console, Cisco Unified Enterprise Attendant Console, or the Cisco Unified Department Attendant Console.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsccmac.html
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen
06-12-2012 07:35 AM
I am on version 7.1.5.33900-10 and it works. I believe version 8 and above is when it quits.
Tracy
06-12-2012 07:35 AM
Hi
It works on 7.x for upgrades only...
And from 8.x it won't work upgraded or not.
So you should be fine.
Regards
Aaron
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