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What version of call manager does the old attendant console stop working?

kwaldecker
Level 1
Level 1

Hi All,

Does anyone know the exact version of call manager that the old attendant console stops working?

I have 2 customers that currently use it and need to upgrade to 7.15b to start their path to the ucs servers.

Wasn't sure if 7.13 was the last version or not

thanks!

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

Here is the related note;

Cisco Unified Communications Manager Attendant Console

--------------------------------------------------------------------------------

Tip  If you upgrade from a compatible Cisco CallManager 4.X release or a  compatible Cisco Unified Communications Manager 5.X or 6.X release to  Cisco Unified Communications Manager Release 7.1(2), you can obtain the  Cisco Unified Communications Manager Attendant Console plug-in from the  Find and List Plugins window in Cisco Unified Communications Manager  Administration.

Cisco  does not support the Cisco Unified Communications Manager Attendant  Console with new installations of Cisco Unified Communications Manager  7.1(2), and the plug-in does not display in the Find and List Plugins  window in Cisco Unified Communications Manager Administration after new  installations. If you reinstall Cisco Unified Communications Manager 7.X  on a server after an upgrade to 7.1(2), the Cisco Unified  Communications Manager Attendant Console plug-in does not display in  Cisco Unified Communications Manager Administration on that server after  you complete the installation.

If  you obtained the Cisco Unified Communications Manager Attendant Console  plug-in from the Cisco software download site in Cisco Unified  Communications Manager 7.0, you can use that plug-in with Cisco Unified  Communications Manager 7.1(2). In this case, Cisco recommends that you  save the plug-in to a location on a PC that you will remember.

***If  you want to use attendant console functionality after a Cisco Unified  Communications Manager 7.1(2) installation/upgrade, Cisco recommends  that you use the Cisco Unified Business Attendant Console, Cisco Unified  Enterprise Attendant Console, or the Cisco Unified Department Attendant  Console.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsccmac.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

Tracy Larson
Level 4
Level 4

I am on version 7.1.5.33900-10 and it works. I believe version 8 and above is when it quits.

Tracy

Aaron Harrison
VIP Alumni
VIP Alumni

Hi


It works on 7.x for upgrades only...

And from 8.x it won't work upgraded or not.

So you should be fine.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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