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Community Member

when i dial 866-469-3239 from a range of extension it failed

In my ip telephony network, i got a bunch of extension 100 to 199; 200 to 299; 300 to 399; when i dial 866-469-3239 from a range of 100 to 199 it failed and but the other range 200 to 299; 300 to 399; fine ... i got callmanager express 4.1

5 REPLIES
Community Member

Re: when i dial 866-469-3239 from a range of extension it failed

Hi,

Not sure of CME, but it can be achieved very easily in CM , just by adding the missing partition in the appropriate Calling Search space. Sorry, I know this is not desired answer to you. I will try my best to search one for you.

Regards

Gajanan.

Green

Re: when i dial 866-469-3239 from a range of extension it failed

Whats the difference when you make a call to that number from this range and when you do it from the other ranges? (Calling number (Sending 10 digits..., sending only 4...?), calling name?)

Could you please capture 2 debug isdn q931, if using PRI from 1 working and the non-working. If not let me know which tyype of circuit you are using to the PSTN.

Thanks

Community Member

Re: when i dial 866-469-3239 from a range of extension it failed

Whats the difference when you make a call to that number from this range and when you do it from the other ranges? when i dial 91866-469-3239 from a range of 100 to 199 a message(can not place this call) and but the other range 200 to 299; 300 to 399;(i am able to receive a answer from 1 in Web (Meetings

and On-Demand Collaborative Applications)(conference)

i am sending the 11 digits; a copy of my config :

dial-peer voice 9866 pots

destination-pattern 91866.......

port 0/0/0:23

forward-digits 11

the type of circuit is PRI ISDN?

--isdn switch-type primary-ni

I attach the debug

Community Member

Re: when i dial 866-469-3239 from a range of extension it failed

GONZALO GASCA what do you think about the debug ^

Green

Re: when i dial 866-469-3239 from a range of extension it failed

As a workaround you may send the same calling party number using a translation rule.

For me Telco is the culprit.

Jul 18 14:23:50.134: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x8208

Channel ID i = 0xA98397

Exclusive, Channel 23

Jul 18 14:23:52.134: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x8208

Progress Ind i = 0x8288 - In-band info or appropriate now available

*********************************************

Jul 18 14:26:41.632: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x8209

Channel ID i = 0xA98397

Exclusive, Channel 23

Jul 18 14:26:44.433: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x8209

Cause i = 0x82FF - Interworking error; unspecified

Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band info

Jul 18 14:26:44.681: ISDN Se0/0/0:23 Q931: RX <- CONNECT pd = 8 callref = 0x8209

Only thing changed is the PI for progress...

but sometimes based on ANI the path to 800 can change. Lets mask them all to either a 2 or 2 number.

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