I've been tasked with becoming a SME for Cisco Call Manager 4.3 where I work at.
I have some basic powerpoint slided and a pdf online entitled Cisco Unified CallManager Administration Guide. I did see more documentation under the Documents part of this forum, except there is a ton of stuff to wade thru.
Was wondering if anyone could recommend a good place to start to learn the basics.
The SRND is a pretty important read - it covers everything from overall system design down to call routing details. A lot of the other stuff (like your admin guide) can be pretty useless as a learning tool, they're very procedural whereas the SRND covers a lot of the basic concepts you need.
Pick the 4.x one... obviously a lot has changed since 4.3 as well, it's now deployed only as a LInux appliance for example... but most of the basic concepts haven't changed.
If you read and understand that, most of the other bits will fall in to place and you'll understand why the admin guides and others suggest you do certain things... Once you are done with the SRND, the other documentation for 4.3 is listed here:
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.