I have cucm 8.5 installed and I wanted to know if there is a way to store phones numbers in a directory (phone book) so all employees in the company could access them. Is this possible with corporate directory? Or do I need third-party software?
Yes, you can syncronize the CUCM with your Active Directory to import the user, or you create the users in CUCM database, but the telephone number field must be in a format that CUCM can route the call.
If you require a corporate directory, then you will need these users to exist in the End-User page. There are only 2 methods as mentioned by leonardotadeu. i.e. either create the EndUsers manually or integrate with the AD.
In both these cases, you will have to add the DN numbers (either in the Enduser page or the User AD properties)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...