why can not add the user on MobilityManager

[jjia]

Hi,

CCM5.0(4),with MobilityManager 1.2.2.0; Using Callmanager DC Directory for user information for MobilityManager.

However, on MobilityManager user configuration, I can add some callManager users, while I can not add some other users although the user profiles are existed in CallManager. And checked all the configuration is the same.

The error message is the following from MobilityManager:

Status: Failed - Cisco Unified CallManager User ID does not exist on the specified Cisco Unified CallManager.

Can someone let me know why I can not add the existing user to MobilityManager while can add some others?

Thanks,

JJ

[wong34539]

This is caused by a bug ,As a workaround Configure a value for "Digest Credentials" for the user or you need to apply the patch for CCM 5.

[jjia]

Can you let me know the bug ID?

Thanks

JJ