Thankks for confirming. I looked at a similar issue in our database where one of the Developers provided the following explanation / solution for the similar issue as yours ( one being already discussed in initial post ):
1. There is a possibility that dial-peers are directly terminating on a gateway rather than GK being involved. So GK does not know about all the calls that are active on the gateway. This is the probable reason why GK is not showing correct number of current calls. Make all the dial-peers contact the GK i.e. "session target ras"
2. Configure a trunk group on the gateway and assign it to the T1 / E1 voice-port. This will enable reporting the number of in-use channels when ever a ARQ/DRQ is sent to the GK. Since this number reflects both GK reported calls as well as direct calls, GK will know the total number of active channels. This information can be seen in "show gatekeeper endpoints"/"show gatekeeper endpoint circuits"/"show gatekeeper circuits". Instead relying on ARQ/DRQ for reporting capacity, customer can configure "voice call trunkgroup capacity active" & "voice call trunkgroup capacity timer interval 10" to periodically report the in-use channels.
3. Another option is to statically configure the endpoint max calls on the GK using the CLI "endpoint max-calls h323id ". But this static configuration has the drawback that max-calls will not be updated automatically if some of the T1 channels go down on the gateway.
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