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New Member

Wireless Phone continues to ring after call is answered on another device

CUCM 7.1(3)

Phone Load: CP7921G-1.3.3, CP7925G-1.3.3, cmterm_7920.4.0-03-02

I have a location with several wireless devices (7920, 7921 and 7925s).  All wireless devices share the main line number's extension as the primary line with multiple desk phones.  The users have been reporting that occasionally when an inbound call is answered on a desk phone the wireless device continues to ring.  They have to resort to removing the battery from the phone to stop the ringing.  A bug crawl has not turned up much at this time.  Has anyone see this before?

Thank you for your time,

Melissa

  • IP Telephony
1 REPLY
New Member

Wireless Phone continues to ring after call is answered on anoth

Did you ever find anything out on this issue? Was it a wireless coverage problem?

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