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Community Member

wrong CDR cluster ID

Hi ,

I recently changed the cluster ID for Callmanager CDR generation under Enterprice parameters -------> CDR cluster ID settings. Even after changing the cluster ID, CDR files generated by one of the Callmanager shows OLD cluster ID. I am running CM 7. Please let me know how I can get this resolved.

Thanks

Rav

2 REPLIES
Silver

Re: wrong CDR cluster ID

Stop generating CDRs by setting the CDR Enable flag to False under CM Services Parameters, save changes. Re enable CDR generation, save changes.

If that doesn't work, restartCallManager service.

Community Member

Re: wrong CDR cluster ID

I will disable and renable CDR  enable flag during after hours and let you know..

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