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xMedius Solution Faxing

Gregory Engle
Level 1
Level 1

My company currently has a solution that was implemented approximately 6 months ago and has worked great until recently.

We have a couple of sites that "all of a sudden" cannot fax us.  The strange thing is we can receive faxes from anyone else but these couple of sites.

We've received 130+ faxes since this time yesterday from other entities.

These sites appear to have issues faxing to any of our numbers associated with our PRI.  I have put a physical fax machine with an analog line (using same carrier as our PRI) and faxes come through successfully.

Our setup:

- xMedius Fax Server = 172.20.1.101

- Voice Gateway = 172.20.1.98

Voice Gateway CISCO3825 running 12.4(13r)T

dial-peer voice 8010 voip

description FAX Dial-Peer

destination-pattern 8010

session target ipv4:172.20.1.101                                              *** 172.20.1.101 = xMedius Server ***

dtmf-relay h245-signal

codec g711ulaw

fax rate 14400

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco


I've attached capture from the xmedius server.

16 Replies 16

Greg,

We seem to be ok right now. We have 1 T1 turned down right now as suspect. We are also working with Century Link to try and troubleshoot an issue with Cox numbers.

Did you find anything?

Gene

Sent from my iPhone

I haven't found anything yet but I'm out this week on VAC...

- we are still experiencing the same problems .

Sent from Cisco Technical Support iPhone App