XmediusFAX server - 2911 - outbound call problem

[philippe.cousineau]

Hi,

we used to have a 2811 with Xmedius version 6.x something that work 100% fine !

We need to upgrade to a 2911, the SagemCOM / Xmedius Cie, told us to upgrade to version 7 and to patch it with XMFSP-7.0.0.339-XMFaxDriverT38-HotFix.

With the 2911 and Xmedius v7 we are able to do inbound fax (   PSTN --->  2911 --->  Xmedius )  it's working fine.

But we can't do outbound fax ( Xmedius ----> 2911 ---> PSTN )

I was wondering if anyone had a similar issue. 

Thanks !

---- here is more information ----

config attatch

note : from Xmedius I know it add a 777  digit before the oudbound number so if you fax 5145551212 it will do 7775145551212.

The dial-peer are made for that.. but still outbound doesnt work.

Anyone ?

[yahsiel2004]

Philippe,

What release version of IOS were you running on the 2811?

HTH

Regards,

Yosh

[philippe.cousineau]

2811 IOS  12.4(24)T1   with Xmedius v6  = 100% working.

2911 IOS  15.2(4)  with Xmedius v7 = Only inbound working.

... I saw some people that have similar problem and they fix that with fax-relay sg3-to-g3  but I am not so sure..

[yahsiel2004]

Philippe,

I know you haven't ran any debugs, but I'm curious to see if your issue is related to IOS 15. IOS 15 introduced toll prevention for h323 and sip. You can disable this by doing the following:

Voip service voip
No ip address trusted authenticate

Let me know if this helps

HTH

Regards,

Yosh

[philippe.cousineau]

the Call Manager ( Pub & SUB ) and the Fax server  IP are all in the trust list under the voip service allready, so I don't suspect this issue.

thanks,

[philippe.cousineau]

Here is what fix our problem :

IN GLOBAL CONFIG :

voice service voip

fax protocol t38 nse version 3 ls-redundancy 0 hs-redundancy 2 fallback pass-through g711ulaw

IN ALL DIALPEER TO FAX :

dial-peer voice 1142122 voip

fax protocol t38 version 3 ls-redundancy 0 hs-redundancy 2 fallback pass-through g711ulaw