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XML Error!!!-CCM 6 -7921

Hi,

We are using an application called FCS which actually gives alerts to the users on the Cisco IP phones. The problem which I face is that sometimes I am getting an error "XML Error (4): Parse Error" in the phones.This is followed by some other errors.I have attached the screen shot of the errors. I would to know whether this is an issue with CCM or with FCS application.

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