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New Member

You Have VoiceMail on 7962

Hi Folks

I have a corporate Cisco IP 7962 and it is stating "You Have VoiceMail".

I login to Messages with my ID and the system states that I do not have any current or old

voicemail yet the handset MWI is red and the LCD screen has a flashing envelope and states "You Have VoiceMail"

Thx

 

3 REPLIES

Hi.Try to dial MWI/off

Hi.

Try to dial MWI/off directory number and the light should turn off.

Than leave a new message on your own Mailbox and listen to it and see if light works as expected.

Let me know

Regards

Carlo

Please rate all helpful posts "The more you help the more you learn"
New Member

Hi CarloI left a new message,

Hi Carlo

I left a new message, listened to it then deleted it. This seems to have cleared the "You have VoiceMail" issue and the handset is not red anymore. A five Star answer. *****

Much appreciated

Thx Jim

 

 

Hi Jim.Glad that helped.If

Hi Jim.

Glad that helped.

If you want, you can mark this discussion as answered so that others can easily find a solution if they have a similar query.

Thanks again

Carlo

Please rate all helpful posts "The more you help the more you learn"
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