AD account getting locked out after password change in Jabber
When user changes his network credentials and does not update them in Jabber. Jabber will still try to connect to phone services and voicemail with the old credentials which is leading to their account getting locked in AD after three attempts.
We are using Jabber 9.6.1, so a fairly new version.
Are you using Cisco Webex or Cisco IM&P/CUPS server?
If your CUCM is LDAP synced, then the moment you change the password on the AD, it would be replicated to your CUCM and CUPS accordingly. After which the Jabber would have to login with the new password
Do you have LDAP Authentication setup on the CUCM?
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