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Android, iphone and Ipad Jabber FAC not working

Hello,

I have a customer with CUCM and Unity release 8.6 now working with Jabber for Android, Iphone and Ipad release 9.1. All the calls are working ok, but when trying to user a route with FAC for calling outside the company can't do it. All the calls routed without FAC are working fine.

Is there any way or any release that I can upgrade my customer to, in order to be able to place calls with FAC?

Please let me know your comments.

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New Member

Re: Android, iphone and Ipad Jabber FAC not working

I dont think this is supported yet, please check the following information:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsfaccmc.html#wp1071682

System requirements:

The minimum requirements for CMC and FAC specify that every server in  the cluster must have Cisco Unified Communications Manager 5.0 or a  later version.

The following Cisco Unified IP Phones (SCCP) support CMC and FAC:

Cisco Unified IP Phones 6900

Cisco Unified IP Phones 7900

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