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Cannot Hear Jabber Voice to Jabber Voice Calls

Hi,

I have Jabber for Voice on iPhones & iPad's v. 9.1.7 as well as Androids S3 & S5 v. 9.1.5.  I can make & recieve calls to internal desk phones and outside PSTN numbers with no problem.  However, if I call another person that is also using Jabber Voice they can answer my call but, cannot hear me and I cannot hear them.  I'm not sure where to go from this point since any other type of call works just fine.

 

Thanks in advance,

 

Chris

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