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Community Member

Chat timestamp off one hour...sometimes

User A sends a chat to User B (who isn't logged in). When User B logs in, the chat window pops up, and the message's timestamp is off 1 hour. Subsequent messages between User A/B have the correct timestamp while logged in. We are using J4W 9.7.2 on Windows 7 PCs.

 

Anyone know what could be causing this?

 

Thanks!

4 REPLIES
Community Member

hello I have thé exactly same

hello

 

I have thé exactly same problem with jabber 9.2(6) and with Win7.

No ddts found for this issue.

If a person have a idea ?

thanks

Christophe/

Community Member

Hello A ddts exist for this

Hello

 

A ddts exist for this issue but is not fixed in the futur release ;

CSCuh15004 : Timestamp formatting issues can occur when recieving a screen capture

if any person have this issue and who's solved i take^^

Thanks in advance

regards

Chris/

Community Member

A customer of mine has the

A customer of mine has the same issue, Windows 7 with J4windows 9.6 and 10.5

 

Did you ever find an answer here?

Community Member

Hi SPSmith, Did you get this

Hi SPSmith,

 

Did you get this finally resolved? And what was the solution?

 

Cheers

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