Cisco Jabber 9.6 for window and Unity

[Jean Paul Enerst]

Hi All,

I am having some hard time getting jabber working properly... I have a few questions, i hope that i can have answers for.

1. Now, just to use Jabber on the destop(I don't want to create CSF profile as that consume one license) do i still need a license?

2. Jabber can connect to CUC... users are getting :" you are not assigned in to your voicemail account. Go to the phone Account tab in the option window and enter your username/pass in the voicemail section.

But this VM option does not exist... Some other docs mention appliction tab in the CUP server itself but still no go. Other also mention LDAP integration but i  can have LDAP ingrate with CUC yet.

Thanks

[A.M.Mahesh Babu · Accepted solution]

1. If you dont want to use the Jabber as softphone and want to use for only IM  control , then no need of CSF device and no license required.

2.

Check the service profile on CUCM set like above for credential source .