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cisco jabber client iphone won't connect

I am beta testing the jabber client for work, and we can't seem to get it to stay connected reliably to our enviornment. All of our voice environment is fine, no problems with call quality and when it does work it seems to work well. Just says disconected most of the time for some reason, as if its using the wrong interface on the phone or something.

 

anyone else having issues with their jabber voice client on iphone?

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