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Cisco Jabber for Windows 10.5 search Contact with two lastnames

Hey Guys,

I have a little problem with the contact search feature of the cisco jabber for windows (Version 10.5.37889)

In my environment I have some Users (secretary phones and users too) which have two lastnames.

 

Exampleuser1: Firstname: Thomas Lastname: Meier Cisco ....

 

If a user is searching for Exampleuser1 by lastname (Cisco) the correct contact won't be listed

If a user is searching for Exampleuser1 by firstname (Thomas) the correct contact will be listed

If a user is searching for Exampleuser1 by lastname (Meier) the correct contact will be listed

 

is there a workaround or something else for resolving my problem?

 

thanks for reading my question :)

2 REPLIES

Workaround: "Cisco Meier,

Workaround: "Cisco Meier, Thomas"

;)

Have you looked at enabling wild card searches in jabber-config.xml?

Anthony Holloway

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New Member

Hey Anthony, thanks for your

Hey Anthony,

 

thanks for your reply :) ...

 

i had this option already in my jabber-config ... it didn't change anything ...

 

are there any other options or tips? :)

 

Greeets

Thomas

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