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New Member

Cisco Jabber gets disconnected after ending call

Hi.

we are using cisco Jabber 9.2.3 for windows on CUCM 9.X

we have observed a very strange issue that after ending call from Cisco Jabber, the Jabber application gets disconnected

meance we again need to loging to make new call..

Please suggest ..

2 REPLIES
New Member

Cisco Jabber gets disconnected after ending call

You can get a problem report from application by clicking on help>create a problem report to look for errors.

Are you using softphone control(calling from PC) or deskphone?(controling your IP phone with Jabber)

9.2.5 is out, can you test with the new version?

http://software.cisco.com/download/release.html?mdfid=284324806&softwareid=284006014&release=9.2(5)&relind=AVAILABLE&rellifecycle=&reltype=latest&i=rm

Hall of Fame Super Silver

Cisco Jabber gets disconnected after ending call

I recall seeing a bug for similar issue, you may want to scan the bug toolkit.

HTH,

Chris

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