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Cisco Jabber gone wild dialing

                   We've encountered twice now where a Jabber 4.4 client registered to our VCS has become hung in a dialing loop.  The client dials the number which fails and our VCS returns the 401 Reserved Service forbidden-Security Exception-Call Restriction, but then the Jabber client redials continually.  We had to exit the client completely to get it to stop dialing.  The Jabber clients are running on Windows 7.  Has anybody else encountered this symptom?  I do have a case open with Cisco and am awaiting a response.  We are unable to replicate the issue at will.


Re: Cisco Jabber gone wild dialing

Cisco has responded that they haven't seen nor heard of this symptom.  If we encounter this again, we will ask the user to collect the Jabber client logs before killing the client and forward to Cisco to try to determine the root cause.

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