Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco Jabber on CUCM 8.6

Hi Guys

Who knows how to configure Cisco Jabber on CUCM 8.6?

TIA

Cristian

1 ACCEPTED SOLUTION

Accepted Solutions
Blue

Re: Cisco Jabber on CUCM 8.6

Hi,

Are you using "Host Name " for CUCM or IP address in System > Server.

If using host name, please remove it and use IP paddress. It should resolve the issue.

Also in CUPS

Change the Host name to IP address in the cluster topology.

After the above change, restart the XCP config and XCP router server

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
13 REPLIES
New Member

Cisco Jabber on CUCM 8.6

Exist the Cisco Mobile (Jabber) for Windows??

TIA

Cristian

Hall of Fame Super Silver

Re: Cisco Jabber on CUCM 8.6

jabber for windows is not available yet. You would need either WebEx connect or CUPC client, Jabber for windows is coming soon.

Hth,

Chris

Sent from Cisco Technical Support iPhone App

New Member

Cisco Jabber on CUCM 8.6

Hi Chris

Thanks for you answer.

Regards

Cristian

New Member

Cisco Jabber on CUCM 8.6

Who knows how to configure Cisco Jabber on CUCM 8.6? Who has a configuration guide?

Help.

TIA

Cristian.

Hall of Fame Super Silver

Cisco Jabber on CUCM 8.6

Are you asking for Jabber for iPhone or Jabber for MAC?

Chris

New Member

Cisco Jabber on CUCM 8.6

Hi Chris

For Mac OS.

TIA

Cristian

Hall of Fame Super Silver

Cisco Jabber on CUCM 8.6

Are you using CUPS server or WebEX with your deployment as Jabber requires either CUPS or hosted backend system?

You need to build a Client Service Framework (CSF) device similarly to a physical phone on CUCM and associate it with the end user. 

Chris

New Member

Cisco Jabber on CUCM 8.6

Hi,

I´m using CUPS. I have a CUCM BE too. For the CSF client, In the device name what information use?, I can´t find detail information about of how to configure...

TIA

Cristian.

Hall of Fame Super Silver

Cisco Jabber on CUCM 8.6

use the userID, but technically you can use anything. So, device name would be CSF+username.

Chris

New Member

Cisco Jabber on CUCM 8.6

Dear Chris

I made a lot of configuration in the CUPS and CUCM, and Jabber client now shows

"connection refused". Any idea?

TIA

Cristian.

New Member

Cisco Jabber on CUCM 8.6

Hey Guys

Any idea?

TIA

Cristian.

Blue

Re: Cisco Jabber on CUCM 8.6

Hi,

Are you using "Host Name " for CUCM or IP address in System > Server.

If using host name, please remove it and use IP paddress. It should resolve the issue.

Also in CUPS

Change the Host name to IP address in the cluster topology.

After the above change, restart the XCP config and XCP router server

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

Cisco Jabber on CUCM 8.6

Dear Ronak

You are great..!!. It´s working right now.

Thanks a lot.

Cristian.

3395
Views
3
Helpful
13
Replies
CreatePlease login to create content