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Community Member

Cisco jabber on HTC Android 4.4

Hi 

 

Jabber on HTC phone is getting registred . But unable to make call .

 

Error ( Jabber is Unregistered )

 

 

CUCM version : 8.6.2 

 

regards

Raja 

2 REPLIES
Cisco Employee

referring to the following

referring to the following link; http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Android/9_6_2/JABA_BK_C16211AD_00_cisco-jabber-for-android-962/JABA_BK_C16211AD_00_cisco-jabber-for-android-962_chapter_010.html#JABI_RF_HD6503B0_00

 

HTC model does not look supported; can you test with one of the following supported phones and see if it helps you make and receive calls or not;

 

Cisco specifically supports Cisco Jabber for Android on audio and video for the following Android device and operating system combinations:

  •  Samsung Galaxy SII (Android OS 4.1.2 or later)
  •  Samsung Galaxy SIII (Android OS 4.1.2 or later)
  •  Samsung Galaxy S4 (Android OS 4.2.2 or later)
  •  Samsung Galaxy Note II (Android OS 4.2 or later)
  •  Google Nexus 5 (Android OS 4.4)
  •  Sony Xperia Z1 (Android OS 4.2 or later)
  • Sony Xperia ZR/A (Android OS 4.1.2 or later)
Community Member

HI Amit, I ahve installed the

HI Amit,

 

I ahve installed the jabber client on my samsung s4 it is giving a error  while calling .

 

"call using jabber voice  is not available .. call using your mobile phone "

 

While receving calls i dont have any problem 

 

Please can you help 

 

regards

raja

 

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