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Cisco Jabber Won't sign in

dkallweit46
Level 1
Level 1

‎05-18-2016 01:02 PM - edited ‎03-17-2019 06:07 PM

My Cisco Jabber client just stopped working.  Getting an error "Failed to start a new session.  Try again".  Not finding anything about error online.

I have uninstalled and reinstalled several times with different versions.  Nothing working.

Any ideas would be greatly appreciated!

6 people had this problem
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3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

‎05-18-2016 04:19 PM

You need to mention what Jabber are you asking about, version, and environment.

HTH

java

if this helps, please rate
0 Helpful

cdorsett
Level 1
Level 1
In response to Jaime Valencia

‎01-03-2018 05:17 AM - edited ‎01-03-2018 05:22 AM

I have version 11.9.1 build 55716

 

I tried "reset Jabber" but that produced exactly the same error.

Is there a solution for this?

0 Helpful

i-support
Level 1
Level 1

‎10-09-2017 08:45 AM

Ever figure this out? Having the same issue on a newly built Windows 10 PC.

0 Helpful
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