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New Member

Cius and Jabber IM

Hello.  I have a Cius (9.2.1) that is registered and seems to be fully functional except for IM.  I am trying to use my webex connect account with it.  I have confirmed in CUCM that my presence and chat server type is set to Webex Connect.  The chat server name field blank and I don't know if anything should go in there or not.  I know that my webex connect login is correct, but when I run the IM setup wizard on the cius it fails.  Anyone know what I'm doing wrong?

Thanks,   Mike

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Cisco Employee

Cius and Jabber IM

The " Chat Server Name " field should have the IP address of the chat server. I guess in this case it will be your CUPS server.

GP.

New Member

Cius and Jabber IM

Thanks GP, but I'm not using a CUPS server.  I am using Webex Connect.

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