Connect Jabber client from internet to CUCM via VCS expressway
We have finesse installed in our n/w with external URL access. Problem is that for finesse login we need to have CUCM agent extension but outside our network we cannot have CUCM agent extension running. Someone told me that installing VCS expressway in DMZ with external access could solve this problem. Like putting VCS expressway in DMZ to talk to CUCM and then Jabber clients can connect to CUCM through VCS expressway.
I would like to know if this is right way to go. Do I also need another server behind firewall for VCS control or VCS expressway will do the task? And For VCS expressway install I have downloaded following 2 files. Where can I find installation steps to install VCS expressway using these OVA?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...