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creating a contact

I'm VERY new to Cisco Jabber and I'm one of the only ones in my company currently using it - when I try to add a contact the ADD button is greyed out - is this a system setting that needs to be changed by the administrator - or am I doing something wrong?                  

2 REPLIES
Cisco Employee

creating a contact

That sounds like the LDAP is not working, or not configured, and that's something your admin needs to fix.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

creating a contact

the ADD button is greyed out until you actually find a person to Add, do your searches have any results or are you not seeing any one to add? In wich case I go with Jaime


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