I cannot believe that a basic function such as changing the default sound played when alerting to an IM cannot be modified.
This is a feature that comes FREE and built in to any and all free public domain freeware - and working for a Fortune 15 company - with the amount of licensing we have paid - you cannot provide this basic feature?
We are using 10.5.0 build 37889
Please advise if anyone has a work around to replace the default imAlert.wav file with something else. Star Trek phasers is my mood right now.
I have tried renaming the audio file and replacing with several others that have been renamed - but this is worse. NO SOUND gets played.
It almost seems if this is intentionally limited for a reason that I cannot wrap my head around.
Please advise before I make a recommendation to ditch this for something else. This is not a productivity building product when I cannot hear that I have received an IM - especially from upper management.
All of your frustration and threats to abandon the product are misdirected by sharing them here. We are not Cisco employees nor do we have any influence over product development. You should discuss any functional requirement shortfalls with your Cisco AM.
Since this functionality does exist on the OSX app, I would expect it to show up on Windows at some point as well. In the meantime, ensure you've covered the basics including that the Windows volume mixer has Jabber turned all the way up.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...