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Device Name for Cisco Jabber

I found a document on Jabber Developer that explains all steps for the Cisco Jabber CUCM Setup Guide (http://developer.cisco.com/web/jabber-developer/jabber-sdk-cucm-guide), the phone type must be Cisco Unified Client Services Framework, everything fine, but says that the Device Name should be as ECP<username> when original setup guides says that must be as CSF<username>.

My users setup Device Name are as CSF<username>, but just to follow a best practice, should I change all Device Names to ECP<username>??

Regards,

Juan Carlos Arias

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Cisco Employee

Device Name for Cisco Jabber

I also configured the devices as CSFXXX in my lab and they're working fine, at least there is no problem that I know of if you keep it that way. If you already have something else configured as CSFXXX then it would make sense to change it to ECPXXX just for management purposes, that way you can diferentiate them.

HTH

java

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HTH

java

if this helps, please rate

www.cisco.com/go/pdi
15 REPLIES
Cisco Employee

Device Name for Cisco Jabber

I also configured the devices as CSFXXX in my lab and they're working fine, at least there is no problem that I know of if you keep it that way. If you already have something else configured as CSFXXX then it would make sense to change it to ECPXXX just for management purposes, that way you can diferentiate them.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Device Name for Cisco Jabber

Ok javalenc, this issue is not important with this actual CUCM configuration cause it's running without any problem as you also said, but I'll take note for future CUCM setups.

Thanks,

Juan Carlos Arias

Cisco Employee

Re: Device Name for Cisco Jabber

There's another thread on which someone mentioned some problems when using ECP for device name. Windows for jabber method of operation is the name of it. Do you have any configs using ECP??

Since I already have this in m lab working as expected i'll configure a couple of users with ECP and see if something changes, just wondering if you have something configured with ECP already.

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

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New Member

Device Name for Cisco Jabber

Hi, I've configured a deployment with Device Name as WIN, just to distinguish the Windows client..... everything seems to be fine with this so far. 

Are there any known issues with using WIN ?

New Member

What is the difference

What is the difference between CSF device and TCT, BOT or TAB Device.

Customer can be loging on iphone using with CSF  device but i dont know what is the difference between ucsf defice and others ?

Thanks

CSF - Jabber for Desktop

CSF - Jabber for Desktop

TCT - Jabber for iPhone

TAB - Jabber for iPab

BOT - Jabber for Android.

GTG

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New Member

Thanks Gordon,

Thanks Gordon,

USer does not have a TCT profile but he can login also using with UCSF profile on iphone .I know that you indroduced information but i want to clarfy what is the difference between ucsf and others.

Cisco Employee

There's NO UCSF profile, it

There's NO UCSF profile, it HAS to be just CSF+username.

Assuming you're using this in a full UC mode, you're able to login from pretty much ANY Jabber client there is, and even 3rd party options, and you'll get IM&P, what you will NOT get, is your device registered to CUCM, unless you have the right profile for it.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Yes we are using full uc mode

Yes we are using full uc mode. I understood but , I want to learn this question.Customer using CSF device name instead of TCTXXX device.What is the difference both of them.

In iphone, for the jabber, is it same to use csf device or tct device?

The question of the customer: Why do we have to define tct, bot, tab separately on each device? Isnt it sufficient only to define with CSF?

During my test, Iphone jabber can run with csf

I want to clarfy that what is the difference between TCT and CSF device  type ?

The difference CUCM devices

The difference CUCM devices types are needed for the different Jabber clients to work as soft clients.

If you have a user who only has a CSF profile, yet can use the Android Jabber client for phone calls, then I'm beaten. I don't know how this can work.

GTG

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New Member

Is there a any documentation 

Is there a any documentation  explained this subject. ?

Cisco Employee

The Jabber documentation

The Jabber documentation tells you what device type and prefix to use per device, which is what Gordon posted, if someone wants to know the engineering details as to why there's a need for all that, you won't find that in any docs, and that's not a topic that can be discussed here.

HTH

java

if this helps, please rate

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New Member

Device Name for Cisco Jabber

Hi Juan,

We have deployed Jabber for Windows here at our setup as well, and we used CSF  and everything working fine.

Thanks,

Manish

New Member

Device Name for Cisco Jabber

It actually doesn't matter what you name the Jabber client in CUCM.  The intructions that you originally found were for the Web Communicator that is part of the Jabber SDK.  You can create a web page that has a softphone and chat client built in.  For that phone, you will need to name it with the ECP prefix.

I have used the person's ID + 'jabber' as the name. 

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