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Community Member

Disable chat functionality of Jabber for specific users

Hello,

 

Although I think Jabber's chat functionality is a great tool to boost productivity, I'm also aware of the downside of it. It makes it very easy to trash-talk about colleagues without anybody knowing but the senders and recipients of the chat. Granted this also may be done by e-mail but it's a less attractive way of communicating due to the longer periods between reply's. (This off course is my own humble opinion, and should not be subject of any discussion...)

 

Therefore I would like to disable the chatfunctionality for most users and only allow it for upper management. Can this be done through LDAP or embeded Cisco users/profiles ? Or is it binairy limited to either EVERYBODY or NOBODY within the organisation ?

 

Or for example are you able to centrally log all communication so that you have a deterrent not to use the platform to discuss lunchplans and what awfull skirt your collegae is wearing today ?

 

Set-up

4 family owned companies sharing a family ICT-platform.

Citrix farm of 2 servers, based upon Windows 2008 R2 environment.

Cisco Unified Communications 9.1.2

Cisco Unity 9.1

 

Thanks for all the help !

 

 

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Accepted Solutions
Cisco Employee

It's not that simple, there's

It's not that simple, there's a 1:1 relationship between CUCM cluster and IM&P cluster, you would effectively be talking about setting up a whole new cluster just to do that, then set either an ICT or federate, depending on how you set this up.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
7 REPLIES
Cisco Employee

Chat has only one switch, and

Chat has only one switch, and it's for ALL users, either on, or off.

You can configure compliance, you would need a separate postgreSQL server to log all chats that go thru IM&P for that. Just search postgreSQL on cisco.com for details on that, and the IM&P guide has all the details on how to configure the logging.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Hi, Some more outside-the-box

Hi,

 

Some more outside-the-box thinking: what about a internal Jabber1 application and Jabber2 application. In which Jabber1 allows chat and Jabber2 doesnt. What do I need in that case ? 2 presence application servers and will both coöperate well together ?

 

Best regards !

Cisco Employee

It's not that simple, there's

It's not that simple, there's a 1:1 relationship between CUCM cluster and IM&P cluster, you would effectively be talking about setting up a whole new cluster just to do that, then set either an ICT or federate, depending on how you set this up.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Hi Jaime,

Hi Jaime,

Just wondering if you know if Cisco plan to add this feature (to disable chat for specific users) in a future release?

Keith

Cisco Employee

Unfortunately roadmap items

Unfortunately roadmap items are not something that can be discussed at CSC due to them being NDA, you'd need to post this in the partner communities, or reach your SE/AM for this question.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Lync has this but Jabber does

Lync has this but Jabber does not.

Community Member

Disabling Chat for individual

Disabling Chat for individual users is possible through the use of UC service profiles.  For example you can create a softphone only profile that has no chat function.  Assign users that you do not want to chat to that UC service profile. 

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