Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

do any new cisco versions support auto-adding team members back to group chat?

each day I create a team group chat (9.2.6 or lower)

a. if someone falls out of the team chat  (switches buildings, goes to a meeting, reboots etc)

b. they fall out of the team chat

c. users have to ask me to add them back to the team chat or I have to add all team members in the group every few hours.


It would be great if it was more of a chat room like feature where anyone in that group can come/go as needed. Do any versions support this feature?


If not I would like to pass this on as a suggestion. I believe lync supported this feature.

Cisco Employee

Do you mean persistent chat?

Do you mean persistent chat??

Or are you just doing a regular group chat??



if this helps, please rate
New Member

persistent chat would be

persistent chat would be great but I dont see it in 9.2.4 or 9.26.


Regular group chat is what we use but as techs leave to do tech work, they fall out. Sometimes we cant add them in and have to create a new group chat. Users have to ask to be placed back in.

Cisco Employee

No way to do that with

No way to do that with regular group chat, you would need to have persistent chat to get that feature.



if this helps, please rate
New Member

and persistent group chat

and persistent group chat looks like it works with cisco jabber 9.7+?


any advice on how I would submit a request internally for persistent chat?

a. what is required (what is the name of the app, database stuff I have read about)

b. which version of Jabber is recommended


I would like it integrated with Cisco jabber and not a separate chat utility. Also is there a different place to place a "wishlist" request? Thanks!

Cisco Employee

The official way to ask for

The official way to ask for new features is to submit a PER via your account team.

9.x and below, PostgreSQL, 10.X+ adds Oracle support.

You can review persistent chat compatibility in the RNs for each J4W client.



if this helps, please rate
CreatePlease login to create content