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New Member

Embedded Tab Custom Icon (Picture Problem)



I'm having an issue getting my custom icon url picture to show up correctly. I resized using paint 20x20, even tried 19x19 and saved in png format. Jabber downloads the picture but it's tall and narrow. I can barely make out the picture. I read something about adding padding but have no clue what that means. Any help is appreciated. Thanks!


something similar was

something similar was discussed in the following link;


look at the last reply where the following was mentioned;


Any image editor can be used to create icon. Foe example use online editor pixlr (


  • Create 20x20 image for every state (Normal, Pressed, Hover e.t.c) of your icon.
  • Create a new 200x20 image
  • Add the different state images to this image as layers
  • Save the image as .png

i hope this helps.



New Member

Thank you amitk3! I am trying

Thank you amitk3! I am trying to use pixlr but I don't see how to change the color to the hexidecimal codes in the configuration guide. Can you shed some more light on using pixlr? Thanks for your help!

Hi, here is a cisco support

Hi, here is a cisco support forum icon set based on the favicon.ico file for use within Jabber.  You can use it as is, or use it as a learning aid.

Anthony Holloway

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