Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Cisco Employee

Empty Persistant chat tables

Hi,

We want to log all the IM sessions taking place between Jabber users to a DB. 

From Cisco Docs we understand the persistent chat feature provides such a facility.

 

Postgre 9.1 has been installed and linked to IM&P server.

I logged in to IMP Administration  and enabled Compliance and linked to the Postgre DB.

I have restarted the XCP Router service and the XCP Message Archiver service.

I have verified the XCP Router service is logging trace in INFO level.

DB tables are automatically created in the Database

 

 

Problem

I do not see chat data coming to the persistent chat related DB tables.

Is there any thing which i could have missed leading to such an issue.

 

Everyone's tags (1)
2 REPLIES
Cisco Employee

Any update on this case

Any update on this case please.

Is this the wrong forum to discuss this problem

New Member

Can you post the version of

Can you post the version of CUMP? I think older version than 10 of cump dont have feature of persistant chat.

101
Views
0
Helpful
2
Replies
CreatePlease to create content