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Entry Point Not Found "pluginutils.dll"

Upgraded to Jabber 10.5 and now users are getting "ciscojabber.exe - entry point not found"  can not be located in the dynamic link library PluginUtils.dll.

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New Member

One of our test users have

One of our test users have the same error. Do you found the solution? 

New Member

In our case, problem was in

In our case, problem was in previous version of Cisco Jabber. Jabber 9.6.1 was not uninstalled correctly. Old Jabber client was successfully removed and problem is gone.

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